CareCredit Office Celebration Sweepstakes

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?

See the Official Rules for all prizes and complete details.

How many times can I enter the promotion?

You may receive a total of one hundred forty-one (141) Sweepstakes entries into the Grand Prize drawing during the entire lifetime of the Sweepstakes for registering and completing actions. For entry limits and details per action, see Official Rules.

How many prizes could I win?

There is a limit of one Grand Prize and one Monthly First Prize per eligible business.

How will I know if I'm the big sweepstakes winner?

The grand prize drawing will be held on or around the drawing dates listed in the Official Rules. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.

I got a message that I've already entered today, but I haven't. What should I do?

Make sure you are visiting https://carecredit.promo.eprize.com/providers/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.

What are browser cookies... and how do I enable them?

Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies."

I think I'm having technical issues. What should I do?

Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsoft Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.

Can I change my registration information for this promotion?

We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Why can't I use my P.O. Box address to register or claim my prize?

Your company mailing address allows us to verify your business for eligibility purposes.